Store Policies

 

  • ONLINE INVENTORY vs IN-STORE INVENTORY

    Many of the items on our website will represent our "online" inventory, and it not necessarily representative of our "in-store" inventory stock. Items on our website are not always stocked in our store in Swanton, Ohio.  Some items will be drop-shipped directly from our distributors to you.  Firearms must ship to an FFL dealer of your choice at checkout.  Shipping charges are calculated at check out... and we offer FREE SHIPPING or LOWER PRICED SHIPPING on some items.  If an item shows "Available In-Store" or is part of our "In-Store Inventory", there will be no shipping charges for in-store pickup.  If the item is not showing available in-store and you order it thru the website and have it shipped to your home (or an FFL dealer in the case of a firearm), appropriate shipping charges will be added at checkout unless FREE SHIPPING is offered. Prices may also vary from online pricing to in-store pricing.  Please contact us at 419-865-4713 for any questions you may have, and/or to verify possible in-store stock and/or price variations. Some manufacturers do not allow drop-shipping direct from our distributors, therefore these items have to ship to us and we will in turn ship to you or your FFL dealer, which will cause a slight delay in shipping times. These manufacturers are as follows, but may not necessarily be limited to these:

    Beretta
    Browning
    Colt
    GemTech
    Glock
    Holosun
    Ruger
    Sig Sauer
    Smith & Wesson
    Springfield
    Thompson Center
    Walther
    Trijicon
    Nikon
    Weston

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  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free.  Pictures (images of items listed) are not always indicative of the actual product and may only be a similar representation.  It is best to always confirm with the manufacturer of the most accurate picture... and/or verify UPC (Universal Product Code) is correct for the product you want to purchase.  We reserve the right to refuse and/or cancel any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • CREDIT CARD AUTHORIZATIONS

    You must use your credit/debit card billing address for the billing address when you check out.  If your billing address and zip code do not match what your credit/debit card company has on file, your order will be declined, although your card company may approve the amount of the charge.  This will create a situation where the amount of the charge is held by your card company for several days.  We do not control this hold and release period... and we have no way to speed up the process.  We do not collect the funds unless the order is approved on our end and you get an email confirmation from us (provided you did not enter your email address incorrectly).  Unfortunately there are some things that are beyond our control... this is one of those things.

    IMPORTANT NOTICE: For any item other than a firearm, your billing address and shipping address much match... there are no exceptions. You can contact your credit card company and get it updated.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • SHIPPING

    You can view our shipping maps here.  We ship to the CONUS (Continental United States) at published rates when shipping from our store.  This includes the 48 contiguous states, and excludes Alaska, Hawaii, Puerto Rico and the other U.S. territories.  Shipping to Alaska and Hawaii may be available, but may also be actual shipping charges... free shipping and published rates may not apply.  Drop shipments from our warehouses should be normal shipping rates that are calculated at checkout.

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.  It is your responsibility as a customer to know whether or not you can legally possess the firearm you purchase in the state in which you live and/or if it is restricted in any way.  If you are not sure, you will need to contact your FFL dealer and verify that the firearm is legal in your state and/or not restricted.  Please see our policy on returns below for firearms shipped by mistake... as this will apply to a firearm you order that is not legal to possess in your state and/or restricted in your state, and/or in cases where you are not familiar with the laws and are not able to (or choose not to) keep the firearm.

  • RETURNS

    In most cases all sales are final, although manufacturer warranties will apply.  If an item is defective, please contact us immediately and we will work with you to get your item taken care of under warranty.  If you have simply changed your mind on what you purchased, or if you are denied by the ATF, or ordered the firearm by mistake, we can review your request for a return, however, you will likely lose any shipping charges you paid, and you will have to pay return shipping as well. There will also be a 15% restocking fee.

    There are no exceptions on the following items:

    1. Special orders.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. NFA items.
    4. Illumination devices, electronic sights and optics.
    5. Firearms that have been transferred to you via the form 4473 thru an FFL dealer.

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

  • MAGAZINE AND AMMUNITION SHIPPING RESTRICTIONS BY STATE
    Alaska No ammunition or primer shipments.
    California

    No ammunition feeding devices over 10 rounds. No Tracer or Incendiary ammunition.
    No threaded pistol barrels.
    Ammunition shipments must go to one of the following:
    - A licensed ammunition vendor with a copy of their license on file
    - A Federally licensed dealer (FFL) with a copy of their license on file
    - A type 03 FFL (C&R) with a certificate of eligibility (COE) and both licenses on file
    - A gun range that will keep the ammunition on their premises
    - A law enforcement agency with written authorization from the head of the agency stating that the ammunition is for official use
    * Blank ammunition is excluded and may ship direct *

    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    - Los Angeles City No ammunition shipments.
    - Marin County CCW card must be faxed / emailed (on file) for ammunition purchase as well as the above California requirements.
    - San Francisco No "prohibited" ammunition (Black Talon or similar brands).
    Colorado

    No ammunition feeding devices over 15 rounds.
    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    Connecticut

    For all valid ammunition and magazine purchases one of the following is required:
    - A valid permit to carry a pistol or revolver
     - A valid permit to sell at retail a pistol or revolver
     - A valid eligibility certificate for a pistol or revolver
     - A valid long gun eligibility certificate
     - A valid ammunition certificate and a legal photo ID that shows date of birth and photograph.

    No ammunition feeding devices over 10 rounds.
    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.

    No .50 caliber Armor Piercing or Incendiary ammo.
    Hawaii No ammunition or primer shipments.
    Illinois Any resident purchasing ammunition within or outside the State of Illinois must provide the seller with a copy of his or her valid Firearm Owner's Identification Card (FOID) or valid concealed carry license and either his or her Illinois driver's license or Illinois State Identification Card prior to the shipment of the ammunition. The ammunition may be shipped only to an address on either of those 2 documents.
    - Aurora No ammunition feeding devices over 15 rounds (long guns only).
    - Chicago No ammunition feeding devices over 15 rounds (shotgun only).
    - Franklin Park No ammunition feeding devices over 16 rounds (long guns only).
    - Oak Park No ammunition feeding devices over 10 rounds (long guns only).
    - Riverdale No ammunition feeding devices over 35 rounds (long guns only).
     

    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    Maryland

    No ammunition feeding devices over 10 rounds.
    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    Massachusetts

    No ammunition.
    No feeding devices over 10 rounds.
    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    New Jersey

    FPID card must be faxed / e-mailed. (on file). No ammunition feeding devices over 10 rounds.
    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    New York

    Ammo shipments must go to an FFL dealer or registered Seller of Ammunition. A copy of the FFL / SoA must be sent to us or already be on file.

    No ammunition feeding devices over 10 rounds.
    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    - New York City Magazines and feeding devices prohibited. (Not allowed)
    - Buffalo / Rochester No ammunition feeding devices over 5 rounds for a rifle.
    Vermont

    No ammunition feeding devices over 10 rounds (long gun) or 15 rounds (hand gun).

    **Note, metal machine gun links are considered "feeding devices" so we cannot ship links of any quantity as they could easily be made into capacities over the limit.
    Washington D.C.

    For all ammunition purchases a valid Firearms Registration Certificate is required.

    No ammunition feeding devices over 10 rounds.

    No .50 BMG caliber ammo. No armor piercing ammo.

    Any ammo component such as cases, primers, powder or bullets is considered to be "ammunition" in Washington DC and thus requires a license as well.